Running a business in the public or private sector requires key skills, such as communicating with colleagues and stakeholders, evaluating and solving business problems, reporting data and managing budgets and developing new ideas for products and services. And in order for your employees to further their career – and your business – they need to learn these essential skills.

Our Higher Apprenticeship in Business and Professional Administration will teach your employees these skills and many more. Aimed at people who are employed in administrative support roles in public or private sector organisations, as well as people who want to improve their administrative and supervisory skills, our qualification is a great way to progress in a diverse industry.

Skills Developed and Progression Routes

Some of the skills apprentices will learn for a business environment include:

How to manage and be accountable for their own performance
How to evaluate and improve their own performance
How to support the purpose and values of an organisation
How to support sustainability
How to assess, manage and monitor risk
How to communicate
Successful apprentices who complete the Level 4 Higher Apprenticeship programme can progress their studies and take a related Higher Apprenticeship in Management and Leadership Level 5, foundation degrees in areas such as business management, a range of business and management undergraduate programmes and specialised qualifications providing additional technical knowledge. They can even obtain membership of professional bodies.

Higher Apprentices may progress in their careers to roles including:

Operations Director
Business Development Manger
Company Secretary
Transferable skills across all industries

Qualifications and Course Content

The qualifications our Higher Apprenticeship in Business and Administration covers are:

Level 4 NVQ Diploma in Business Administration
Level 4 Diploma in Business and Professional Administration
Employee Rights and Responsibilities
Level 4 NVQ Diploma in Business Administration mandatory units:

Communicate in a business environment
Manage personal and professional development
Manage the work of an administrative function
Resolve administrative problems
Level 4 Diploma in Business and Professional Administration mandatory units:

Understanding organisations
Effective communication in business
Business ethics
Personal and professional development
Resource management
Pathway – you can also create a bespoke apprenticeship programme by adding health informatics units to boost apprentices’ business skills.

Units include:

Research information
Organise and report data
Essentials in health informatics
Store and retrieve information
Maintaining quality standards in the health sector
Service improvement in the health sector
While health informatics may be an emerging discipline in healthcare, the recording and communication of information has always been essential to the practice of healthcare.