Top 7 Benefits of First Aid Training For Employees

First aid training for all employees is highly recommended for the safety and prevention of illness or injury in the workplace, and it’s a legal requirement as a company to ensure your employees receive immediate attention if they are injured or taken ill at work. You must provide adequate and appropriate equipment, facilities and personnel to deal with emergency situations to provide aid before further support arrives. To get a better understanding of how first aid training will benefit your business and your employees, check out our top 7 benefits of first aid training:


1. It can save lives

This is, of course, the most obvious reason for first aid. First aid training gives your staff the confidence and ability to react immediately to an incident, injury or illness. Take CPR (Cardiopulmonary Resuscitation) for example. It has been reported time and again that many lives have been saved due to fast reaction and CPR aid given during critical and life threatening accidents, injuries or health complications in the workplace.

2. It can reduce the number of accidents in the workplace

When staff go through first aid training, they become much more safety aware and can spot hazards and potential incidents before they occur. They’re more alert to their environment and will raise issues with you more quickly when they understand the risks and dangers. This awareness helps reduce the number of accidents that occur in the workplace through diligence and knowledge.

3. It gives your employees confidence and clarity during an emergency

First aid training doesn’t just teach your staff how to treat patients in need of first aid, it also gives them confidence and effectively manage an emergency without fear, confusion or overwhelm.

4. First aid kits are used properly

Not only will your employees know exactly what should be in the first aid kit and be able to maintain it properly, they’ll be able to use them effectively in an emergency. They will know where to access it quickly – again saving time and reducing the impact of the illness or injury.

5. It can reduce recovery time

Rapid reaction to illness or injury, before further aid such as an ambulance arrives can not only save lives, but also reduce recovery time of the patient. If that patient is a member of staff, that means they’ll be back to work quicker, with less impact on the business.

6. It can keep your employees safe outside of the workplace

It’s not just in the workplace where good first aid training is paramount – employees will have those skills for life, especially if you maintain ongoing refresher courses. This means they can treat themselves, their family and friends and the general public effectively in an emergency.

7. It’s a great team-building exercise

When your staff get the opportunity to learn a skill together, one that will help them look after one another, it brings them closer together. Many teams have reported more awareness of their co-workers well being following first aid training.

How to Find Out If You Need The Mandatory Physical Intervention Training

It is now a legal requirement for door supervisors to have Physical Intervention Training before they are able to renew their SIA licence, but it’s also something we recommend for security operatives who also could face similar challenges and need the skills to deal with them to minimise the risk of injury to members of the public and to themselves.

Free2Learn at Work offer free Physical Intervention Training and Refresher courses, but it’s not always easy to know whether you need to take it or not. Here’s how to find out whether you need to take the extra training or not.


You DONT need to if:

  • Your Door Supervision qualification was awarded after September 2010
  • Your Door Supervision qualification certificate says [AWARDING BODY NAME] Level 2 Award in Door Supervision (QCF)

You DO need to if:

  • Your Door Supervision qualification was awarded before 2010
  • Your Door Supervision qualification was awarded between June and September 2010 and your training course did not include the physical intervention skills module


If you need the extra training you’ll need to pass the ‘Up-Skilling for Door Supervisors’ award before you can renew your license. This is available through training providers who offer the licence-linked door supervision qualification.


This is a 1 day training in physical intervention, plus self-study on topics such as:

  • first aid
  • awareness of terrorist threats
  • considerations dealing with young people and children


The physical intervention training has been included as a stand-alone unit since June 2010, so if you’ve completed it before, you don’t need to again. You just need to submit your certificate to the training provider and ask for it to be recognised as prior learning. You will still need to complete a self-study workbook and pass an assessment to gain the full qualification, however.


To find out more about getting this qualification training for free, please contact Free2Learn.

7 Marketing Ideas You Haven’t Considered For Your Cleaning Business

1. Get Gushing Testimonials from Past Customers

Ask your satisfied clients to provide you with testimonials which you can use not only on your website, but also your leaflets, quotes, invoices, social media, business cards, email signature – wherever you market your business you can use a testimonial. Seeing reviews from other happy customers will help potential customers trust you.


2. Tap Into Existing Customers

Whilst you’re reaching out to past customers, you’ve a golden opportunity to bring in new business. Why not create a unique offer for them to encourage them to use your services again? If they were happy with what you offered the first time around, this little nudge will bring you repeat business. Secondly, your existing customers are the best resource for getting new customers, hands down. Ask them to recommend you to three new people who could use your services in return for a special incentive.


3. Create a Professional Brand Across The Board

Branding isn’t just about your logo and website – it’s about the experience your customers have with you at every step. It all needs to match and come together as one, and it’s as much about your company’s image as it is your reputation. Does your uniform or company vehicle reflect your professionalism? Is your customer service top notch? If not, it’s time to do something about it.


Customer Service shouldnt be a department, it should be the entire companyTony Hsieh


4. Check Out The Competition Regularly

Although you don’t want to get too bogged down in what other cleaning businesses are doing, it can be useful to check in now and then on their marketing to see whether they’re doing something different that affects your business. Perhaps they’re running an offer that is better value than yours? You may also find gaps in the market for you to jump into – if your local competitors aren’t using Twitter but your clients are – it could be an great opportunity for you.


If you arent a little different from your competitor youre in troubleMark Sanborn


5. Know Your Ideal Customers

Do you really know who your ideal customers are? If you’re trying to target everyone, you’ll target no one. Your potential customers want to know that you understand they’re specific problems and can solve them easily. A hotel client will have different challenges to a residential clients. If you’re struggling to find new customers, focus in on a particular market and speak directly to them.


Everyone is not your customerSeth Godin


6. Find new places to list your business

Is your cleaning business on What about Google places? Or local business directories? The more places you can list your business online and offline, the more opportunities and chances you’ll have be found by people searching for your services.


7. Start Connecting via Social Media

If you’re not using social media to find and connect with your customers and potential customers, you’re missing a trick. Facebook, Twitter and even LinkedIn are a goldmine of potential business. You just need to know who you’re trying to connect with (see tip number 4) and reach out to them and talk to them – get to know who they are, what challenges they’re facing and provide solutions to those challenges.