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NHS Jobs
Job summary
Downhall Park Surgery has an opportunity for a receptionist to join our team on a part-time basis for 15 hours per week over 2/3 days.
There is more to our receptionist roles than answering the phone and making appointments. In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date, and ensure that appointment bookings are well-managed.
We are looking for a receptionist to join our busy practice team and help make a positive impact on our local community. We would welcome applications from organised, adaptable, and friendly individuals, who are keen to help us provide high levels of customer service.
Main duties of the job
- Greeting and directing all patients;
- Making appointments and giving out appointment cards, where required;
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.;
- Dealing with requests for information, and managing problems and complaints;
- Advising patients of practice procedures;
- Registering new patients;
- Answering the telephone, promptly.
About us
The Downhall Park Surgery team are committed to providing high quality patient care, placing our patients first, respecting individuality and dignity – please come and join our fantastic team. We can offer an NHS pension and 33 days annual leave (FTE), with enhancements for long service.
Contract: Permanent
Salary: £11.44 per hour
To apply for this job please visit www.jobs.nhs.uk.