Michelle joined Free2Learn’s GP Surgery Administration Course and completed it. She then was invited to a guaranteed interview with an NHS representative and then was offered a job through Free2Learn to be an Employability Work Coach. Recently, we are so proud to say that Michelle was promoted to Learner Experience Manager in April 2023.
‘Gaining my new qualifications with Free2Learn was one of the best things I have done for a long time! Two tutors delivered the different stages of the GP Surgery Administration Course Online and in a way that was easy to access, with clear guidelines and instructions.
Once the course was completed, I was invited to a guaranteed interview with an NHS representative, but before a second interview could be offered, I received a call from Free2Learn, explaining that there was an opportunity to work with them and would I be interested in hearing all about it!
I am happy to say that I began my career with Free2Learn in June 2022 as an Employability Work Coach, helping those in a position that I was once in to find employment after completing one of our courses. Promotion to Learner Experience Manager in April 2023 followed and was a pinch myself moment. I am doing what I love the most – Customer Care.’